RETURNS & REFUNDS
Due to the intimate nature of socks, tights, and hosiery, we are unable to accept returns or exchanges once the item has been opened, tried on, worn, washed, or removed from its original packaging.
For hygiene reasons, all opened hosiery items are final sale.
We only accept returns or replacements if the item arrives damaged, defective, or incorrect.
If there is an issue with your order, please contact us within 3 days of delivery with your order number and clear photos of the item and packaging. We will review your request and do our best to help.
Items must be:
- Unworn
- Unwashed
- Unopened
- In original packaging
We do not accept returns or exchanges for:
- Items that have been opened or tried on
- Size or fit preference
- Color differences caused by screen display or lighting
- Minor loose threads
- Slight scent from new packaging or fabric
- Damage caused by wearing, pulling, scratching, washing, or improper care
- Snags, runs, holes, or missing rhinestones caused during use
Please note that sheer tights and delicate hosiery are fragile fashion items. We cannot guarantee that they will never snag, run, tear, or lose decorative details during wear.
Please handle with care and avoid sharp nails, jewelry, rough surfaces, and strong pulling.